What type of company is LA GARMENTS? Does LA Garments have a showroom? What forms of payment do you accept? How much do you charge for Shipping and Sales Tax? How long will it take to receive my order? How do I check the status of my Order? Is it too late to make changes to my order? What is your return policy? Where do I send returned items? What happens if I receive an incorrect or damaged item? Does LA GARMENTS have a catalog I can order from? Will LA GARMENTS accept RETAIL Orders? Can I order by phone or fax? Is it safe to use my Credit Card on LA GARMENTS.COM? Is my personal information kept private?

What type of company is LA GARMENTS? At LA GARMENTS, you will find LA's hottest fashion and celebrity styles. Our merchandise generates revenue because it sells quickly!  We combine soft fabrics with the newest dye techniques to produce a product line that remains unparalleled in the industry!  Our price points are set to generate excellent profit margins for our customers. We cater to a wide variety of clients across all age ranges.  Our merchandise sells quickly and we always have new designs each week!  Does LA Garments have a showroom? YES WE DO!! Our showroom is located at: 22971 Triton Way, Suite G  Laguna Hills, CA 92653. Please call us to arrange an appointment if you're in the area!  The showroom number is 949-297-4422. What forms of payment do you accept? LA GARMENTS accepts MasterCard, Visa and Paypal.   We also accept AMEX and Discover. Please email us in advance for American Express and Discover payments. Established customers can apply for a NET 30 account, please email us at sales@lagarments.com   How much do you charge for Shipping and Sales Tax? Standard shipping to anywhere in the Continental United States is based upon the order's total weight. There are additional charges to ship outside the U.S. and to express ship orders. See our complete U.S. Shipping Rates or International Orders policy for more information. LA Garments reserves the right to use comparable shipping services and or substitute shipping services as needed. We do not charge sales tax - as we only sell wholesale. How long will it take to receive my order? The length of time it takes to receive your order largely depends on the delivery location. We ship most orders within 2 business days. Most orders in the US are shipped via FEDEX or UPS.  International Orders are shipped via USPS Global Priority. Estimated delivery time largely depends on the Country the item is being shipped.  The USPS website estimates the average time for Global Priority is 5-9 days.  You will receive a tracking number upon shipment of your order.  You can use this number to track your order at www.fedex.com or www.ups.com depending on the shipping method you choose.     How do I check the status of my Order? To check the status of an order, please email our customers service department at info@lagarments.com  Is it too late to make changes to my order? In order to provide our customers with the quickest possible delivery, we ship all orders within a very small window of time after an order is placed.   If you have already placed an order and wish to change it, please email us at sales@lagarments.com with your order number and requested changes and a Representative will contact you regarding confirmation and order status. What is your return policy? LA GARMENTS wants to make sure you're happy with each and every purchase. If you're not satisfied with your purchase, LA Garments will exchange it for another item on our website.  LA Garments will accept returns within 7 days. Please note that LA Garments charges a 15% restocking fee and reimbursement of shipping costs on all returns. If an item is defective, LA Garments will issue a full refund and pay shipping for the returned item(s).  All items must be unused and in their original condition.   All Returns must include a RETURN AUTHORIZATION number for processing.  Please email us at sales@lagarments.com to obtain this number. Once we receive your returned item(s), we will credit the appropriate account within 2 days. We will also send you an email when the refund is complete. Where do I send returned items? Please ship returned items to: LA GARMENTS - Returns 23411 Aliso Viejo Pkwy, Suite K165 Aliso Viejo, CA 92656   Make sure the RETURN AUTHORIZATION NUMBER is included on your package. What happens if I receive an incorrect or damaged item? LA GARMENTS is committed to selling only first-quality designer fashions. We do not sell factory seconds, irregulars, or special-ordered lower quality products.    We employ several quality checks before an item leaves our warehouse. However, if you have received a damaged or defective item, please contact us immediately at sales@lagarments.com for a speedy replacement or refund. Does LA GARMENTS have a catalog I can order from? Currently LA GARMENTS does not have traditional paper catalog.  All of our products are featured exclusively online.   If you would like to receive our monthly newsletter, please fill out the form on our NEWSLETTER page and we will send you our monthly promotions and a preview of our new items.     Will LA GARMENTS accept RETAIL Orders? LA GARMENTS is a wholesale site only.  We do not sell to retail customers.  LA Garments sells wholesale to the trade ONLY.  If you own a retail or online store and would like to carry our products, please email the following information to us at sales@lagarments.com  Store Name, Address, Sellers Permit Number or TAX ID. If you are interested in buying our products retail, please email us for a list of stores carrying our merchandise in your area. Can I order by phone or fax? An LA GARMENTS Representative will be happy to take your order by phone or fax. Please feel free to contact us at 949-278-7204 or via fax: 949-315-3171   We are open  Monday - Friday from 8AM to 6PM PST and Saturdays from 10AM to 2PM PST.   For all other times, please contact us by email at sales@lagarments.com   Is it safe to use my Credit Card on LA GARMENTS.COM? Yes, shopping at LA GARMENTS is safe. Our site employs the latest version of Secure Socket Layer Technology (SSL) to encrypt your information. Information is only seen by you and LA GARMENTS. Is my personal information kept private? LA GARMENTS is committed to respecting the privacy rights of all customers and visitors to our web site. We take this matter very seriously, and have instituted many policies and procedures to insure that none of your privacy rights as stated herein are ever violated. We have taken many measures to safeguard and protect your privacy, while providing you with a unique and rewarding online shopping experience. We consider the information you choose to share with us personal and confidential. We will not sell or otherwise share any of your purchase information with any third party without your permission.   Please read the complete LA GARMENTS Privacy Policy.

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